Last updated: September 28, 2026

Levinfurniturestore respects your privacy. This page explains what information we collect when you visit levinfurniturestore.my, why we collect it, and how it is handled.

Information We Collect

We collect the following categories of information:

  • Contact and order details: your name, email address, phone number, and shipping address. These are required to process and deliver your order.
  • Payment information: the payment method you select and the transaction confirmation returned by the processor. Levinfurniturestore does not store your full card number or CVV on our servers. Payment data is transmitted directly to our payment processors over an SSL-encrypted connection.
  • Technical data: your IP address, browser type, device type, and general location derived from IP.
  • Browsing data: pages viewed on our site, products you click, and time spent on pages, collected through cookies and similar technologies.
  • Transaction records: your order history, including items purchased, amounts paid, and refund activity.

Why We Collect It

  • Order processing and shipping: to confirm your order, charge your payment method, hand the parcel to the carrier, and send tracking updates.
  • Customer service and after-sales support: to respond to inquiries, process returns, and investigate delivery issues.
  • Site optimization and analytics: to understand which pages and products are most useful, fix technical problems, and improve load times.

Payment Security

All payment transactions pass through a secure SSL-encrypted connection. We work with established payment processors—Visa, MasterCard, and PayPal—that maintain their own security certifications. We never ask for your card number by email or phone.

Cookies

Our site uses cookies to keep items in your cart, remember your preferences, and collect anonymous analytics about site usage. You can disable cookies in your browser settings; doing so may affect cart functionality and some site features.

Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only with parties required to complete your order: the payment processor that handles your transaction and the carrier that delivers your parcel. We may also disclose information if required by law or to protect the rights and safety of our customers and business.

Your Choices

You can ask us to access, correct, or delete the personal information we hold about you by emailing info@levinfurniturestore.my. We will respond within 5 business days. If you have signed up for marketing emails, every message includes an unsubscribe link that takes effect immediately.

Data Retention

Order records are retained for as long as needed to comply with tax and accounting obligations. Browsing and analytics data are retained in aggregated form and are not tied to identifiable individuals after 12 months.